Privacy Policy – SeniorCoverLab
Address: Neuengasse 15, 3011 Bern, Switzerland
Contact: +41 31 312 04 05 | info@SeniorCoverLab.com UID: CHE-254.883.249
This Privacy Policy explains how SeniorCoverLab handles personal details when offering insurance consultancy for seniors. We process personal data lawfully, transparently, and securely.
This document applies to all visitors, clients, and users of SeniorCoverLab’s website and advisory services, regardless of location.
We collect personal data such as name, age, contact details, and insurance preferences. Information is gathered through forms, phone calls, and emails.
Collected data is used to analyze needs, suggest insurance options, provide support, and maintain communication with clients.
Processing is based on consent, contractual necessity, and legitimate interest in delivering consultancy and improving service quality.
Data is stored securely within Switzerland or the European Economic Area. Retention continues only as long as required for service delivery and compliance.
We may share limited client data with trusted insurance partners for policy comparison. All partners follow equivalent privacy standards.
Users may request access, correction, deletion, or limitation of their data. Requests can be sent to our contact email for review.
We use encryption, secure access controls, and staff confidentiality training to prevent unauthorized access, loss, or misuse of data.
If data is transferred outside Switzerland or the EEA, it occurs under recognized safeguards ensuring appropriate protection.
Our website uses cookies to remember preferences and enhance navigation. Users can disable cookies through browser settings at any time.
Essential cookies ensure website operation. Analytics cookies help understand site usage. Marketing cookies personalize user experience.
SeniorCoverLab follows GDPR principles, including data minimization, accuracy, and accountability. Users may withdraw consent at any moment.
Clients may choose communication channels and update preferences by contacting us directly.
We may revise this policy when practices or regulations change. Updated versions are posted on our website.
Questions about this Privacy Policy or data use should be sent to info@SeniorCoverLab.com or mailed to: SeniorCoverLab, Neuengasse 15, 3011 Bern, Switzerland.
Our services are designed for adults aged 55 and above. We do not knowingly process information about minors.
If a data breach occurs, we will assess its impact and notify relevant authorities and affected persons where legally required.